Exchange & Return Policy

No exchange for change of mind, size, design, or preference.

If you receive a defective or wrong item, kindly contact us within 24 hours of delivery.

Provide unboxing video as proof (video must start before opening the parcel).

In case of a genuine seller mistake, the seller will bear all exchange charges.

Without video proof, no claim will be accepted.

Custom or sale items are non-exchangeable & non-refundable.

For eligible returns, customers must contact our customer service team by emailing at:
📧 junejojewellery@gmail.com
OR
WhatsApp: 03193611029

Thank you for shopping with JUNEJO JEWELLERY ✨
We value your trust and aim to serve you with quality.